The Scary Client Playbook: Free Starter Guide


A physiotherapist-led starter guide for the moment a client says I have a diagnosis and you feel your stomach d rop. Enter your name and email and we will send it straight to your inbox.

What you will learn

  • ✓What your job is, and what is not your job, when a client has a diagnosis
  • ✓What to ask in the first conversation
  • ✓How to decide: continue, modify, stop or refer
  • ✓What to say, with words to swap and scripts to adapt
  • ✓A red flag page and sixteen situation cards to keep close

Who it is for

  • •Pilates instructors who feel their stomach drop when a client says I have a diagnosis
  • •Teachers working with clients who have pain, injury or a history of both
  • •Instructors who want a calm, repeatable process

Why it matters

Fear makes teachers avoid clients or over-modify. A clear process keeps your clients safe and keeps you confident.

About Body Form® Education

Body Form® Education is physiotherapist-led Pilates education. Kira-Leigh Rule is a physiotherapist and Pilates educator who teaches applied anatomy and biomechanics to instructors.

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